Trains on the Hayes line are running as scheduled again, National Rail says. It marked the incident cleared at 3.29pm after the line closed this morning.

Update, 3.42pm: National Rail marked the incident cleared at 3.29pm. It says all lines between Hayes (Kent) and Ladywell have reopened “and trains are now able to run as scheduled”.

Update, 1.44pm: All lines between Hayes (Kent) and Ladywell have reopened, National Rail says, but trains may still be delayed by up to 120 minutes, revised or cancelled until 3.30pm.

The Hayes line has reopened after being closed for most of the morning. National Rail said: “A person was hit by a train which blocked the Hayes line this morning. Emergency services and response staff have now completed their work and the line is now open.”

  • What: Lines reopened. Trains are now able to run as scheduled, National Rail says. Earlier, trains were delayed by up to 120 minutes, revised or cancelled while services recovered.
  • Where: The Hayes line between Hayes (Kent) and Ladywell, on Southeastern’s route to London Charing Cross.
  • When: Reported at 11.25am and marked cleared by National Rail at 3.29pm. Earlier, it had said no trains could run to or from Hayes until 2.30pm, and disruption could last until 3.30pm.
  • First trains: The 1.08pm London Charing Cross to Hayes, which National Rail says will be delayed at New Cross, and the 2.11pm Hayes to London Charing Cross.
  • Tickets: London Buses in the area, London Trams to and from Elmers End and Beckenham Junction, and Southern and Thameslink trains between East Croydon and central London accepted tickets at no extra cost while services recovered, National Rail said.

National Rail says passengers delayed today may be entitled to compensation, and should keep their ticket and a note of their journey.

Samaritans can be called free on 116 123, at any time.

Source: National Rail live travel information. Last checked at 3.42pm on Wednesday 11 November.